Terms of Service
Effective Date: 12th September 2025
Welcome to StepUpIMG – Connect, Prepare, and Succeed as an IMG ("StepUpIMG," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website https://stepupimg.com/ (the "Site") and all related services. By using the Site, you agree to be bound by these Terms.
1. Eligibility
- You must be at least 16 years old to create an account.
- By registering, you confirm that the information you provide is accurate and complete.
- Accounts are personal; you may not share login credentials with others.
2. Membership and Accounts
- Access to certain content requires creating an account or purchasing membership packages.
- You are responsible for keeping your login credentials secure.
- We may suspend or terminate accounts that are misused (e.g., account sharing, violating rules).
3. Educational Disclaimer
- StepUpIMG provides study resources, mock exams, and academic support.
- We are not affiliated with or endorsed by exam boards (e.g., GMC, MRCP, MSRA, PLAB, USMLE, MCCEQ1).
- Materials are intended as study aids, not official exam content.
- Success in exams depends on individual preparation; we do not guarantee results.
4. Intellectual Property
- All content on the Site (texts, images, PDFs, videos, and designs) is Made/Owned by StepUpIMG or licensed to us.
- You may use resources for personal learning only.
- You may not copy, sell, distribute, or publicly share our materials without written permission.
5. User-Generated Content
- You may contribute posts, comments, or files ("User Content").
- By submitting content, you grant us a non-exclusive license to display and share it within the community.
- You must not upload content that is unlawful, harmful, or violates copyright.
6. Payments and Refunds
- If we offer paid memberships or packages, all fees will be clearly stated.
- Payments are processed securely via third-party providers.
- Refunds may not be offered in accordance with our posted refund policy.
7. Acceptable Use
You agree not to:
- Use the Site for illegal or fraudulent purposes.
- Attempt to bypass security features.
- Share login details or download content for resale.
- Post spam, offensive, or harmful content.
8. Security and Access
- We use tools like Wordfence, SSL encryption, and monitoring to protect accounts.
- Access may be restricted during maintenance or updates.
9. Third-Party Services
- We integrate services like Google Analytics, Facebook Pixel, Brizy, Ultimate Member Pro, and social logins.
- We are not responsible for issues arising from third-party platforms, but we choose reputable providers.
10. Limitation of Liability
- StepUpIMG is provided "as is" and "as available."
- We make no warranties about uninterrupted access, error-free operation, or guaranteed results.
- To the fullest extent allowed by law, we are not liable for indirect or consequential damages.
11. Governing Law
- These Terms are governed by the laws of India (where StepUpIMG operates) and may also reflect the laws of your local jurisdiction.
- Disputes will first attempt to be resolved amicably; if not, they will be subject to Indian courts.
12. Changes to These Terms
We may update these Terms from time to time. The latest version will always be posted here with the effective date.
Contact Us
For questions regarding these Terms:
- Email: dr.manjuraja@stepupimg.com
- Website: https://stepupimg.com/